1. Partner with Workers to Identify Risks and Make a Plan
Every task carries risk. Our commitment is to identify those risks before work begins and reduce them to the lowest practicable level. We will achieve this by:
Conducting a Job Safety Analysis (JSA) before every task, with input from the workers who will perform it.
Assessing risks regularly as tasks, conditions, and teams change.
Including all risk plans and controls in toolbox meetings so they can be reviewed, updated, and understood by everyone on site.
Ensuring all risks identified are recorded, controlled, and monitored for effectiveness.
2. Prepare Workers to Respond if an Emergency Happens on Site
Every worker must know exactly what to do if someone is injured or an emergency occurs. We will ensure:
Every worker has access to, and knows how to use: a First Aid Kit, a Fire Extinguisher, and a Mobile Phone.
The type of work being done is regularly assessed to anticipate the injuries or incidents that could occur.
All accidents and incidents are recorded, investigated, and discussed at the next toolbox meeting to prevent recurrence.
Emergency procedures, assembly points, and emergency contact numbers are communicated to all workers before work commences.
3. Provide Workers with the Safety Gear and PPE They Need
As the employer, it is our responsibility to ensure every worker has the protective equipment required to do their job safely. We will achieve this by:
Testing and tagging all electrical equipment every 3 months.
Keeping records of maintenance requirements for all tools and gear, and ensuring maintenance schedules are met.
Providing workers with all required PPE and showing them how to use it correctly. Ensuring PPE is worn on site and replenished when needed.
Maintaining records of PPE issued, inspected, and replaced.
4. Train Workers and Verify They Can Perform Tasks Safely
No worker will be left to perform a task they are not trained and competent to do safely. We will achieve this by:
Regularly checking in with workers about their experience and identifying any gaps in knowledge or skill.
Implementing training and mentoring whenever a gap is identified, with the level of supervision matched to the level of risk.
Keeping all new and inexperienced workers under the supervision of a qualified and competent worker until they are confirmed as competent to work independently.
Maintaining a Training, Skills and Certification Register for all employees and subcontractors, with expiry dates tracked and renewals planned.
5. Run Regular Toolbox Meetings to Discuss Risks and Share Ideas
The most effective way to build a strong safety culture is to involve workers in it. We will achieve this by:
Holding a toolbox meeting before work commences every day on active sites.
Discussing the specific hazards and risks of the day’s work at every meeting.
Actively inviting workers to contribute ideas and suggestions for improving safety.
Keeping written minutes of all toolbox meetings, filed and retained as evidence of engagement and continuous improvement.
6. How We Identify and Manage Risk: Look → Think → Act → Record
Every job has risks that must be considered every day before work starts. We use a simple four-step framework:
LOOK
Look out for things that can hurt you or other people on site.
THINK
How bad could it be? The biggest risks need the most attention.
ACT
Take steps to make it safe and keep it safe.
RECORD
Write it in Toolbox minutes and share it with your workers. File it when done.
7. Common Risks in Our Work and How We Manage Them
The following risks are commonly encountered on Smart Handytech sites. Other contractors may bring additional risks — we work together to manage these.
Hazard / Risk
Control Plan
Biohazards
Make the work area clear before starting. Stop work immediately if discovered. Report to supervisor.
Asbestos
Trained and competent workers only. Assume present in all pre-1990 buildings. Licensed removalist required.
Lead Paint
PPE required. Trained and competent workers only. Do not sand or dry-scrape.
Falls from Height
Fall protection for work above 3m. Pre-start equipment checks. Trained and competent workers only. Ladders for quick jobs only — always last choice.
Electric Shock
Trained and competent workers only. All tools test and tagged every 3 months. Properly maintained gear. RCD in use at all times. Fire extinguisher on site.
Mould (breathing in spores)
Trained and competent workers only. P2 respirator required. Stop work if toxic mould suspected.
Open Holes
Never leave an open hole unattended. Hazard signage and barriers required. Hard cover when leaving the area.
Power Tools
Pre-start check before every use. Test and tag current. PPE: safety glasses, hearing protection, rubber-soled boots, dust mask.
Electrical (overhead lines / drilling)
Identify overhead line locations before working at height. Obtain close approach consent if required. Test holes before cutting.
De-escalation / Aggressive persons
Never engage with an aggressive tenant or member of the public. Leave the situation. Contact supervisor immediately.